How We Rate Casinos
At 7daysofpsychology.com, our casino review methodology is designed to help Australian players make informed decisions when selecting an online casino. We evaluate each platform across eight critical criteria, weighing each factor by importance to determine our final rating.
1. Licensing & Regulation
We prioritise casinos that hold valid licenses from recognised regulatory bodies. For Australian players, we look for:
- Malta Gaming Authority (MGA) licenses
- UK Gambling Commission (UKGC) licenses
- Curaçao eGaming licenses
- Local Australian state licenses (where applicable)
Licensing and regulation are the foundation of safe, fair gaming. We never recommend unlicensed operators.
2. Game Selection & Software Providers
We assess the breadth and quality of gaming options, including:
- Slot machine variety and themes
- Live dealer casino games (blackjack, roulette, baccarat)
- Table games (poker, craps, etc.)
- Partnerships with leading software providers (Microgaming, NetEnt, Pragmatic Play, etc.)
- Game library size and regular updates
A strong game selection ensures players have diverse entertainment options and fair RTP (Return to Player) rates.
3. Bonus Terms & Wagering Requirements
We carefully review promotional offers and their conditions:
- Transparency of Terms & Conditions
- Wagering requirements and rollover multipliers
- Maximum cashout limits on bonuses
- Fairness of bonus restrictions and game contributions
- Realistic bonus terms compared to industry standards
We favour casinos with player-friendly bonus structures and clear, accessible T&Cs.
4. Payment Methods & Withdrawal Speed
We evaluate the casino's banking options and processing efficiency:
- Cryptocurrency support (Bitcoin, Ethereum, etc.)
- E-wallet options (PayPal, Skrill, Neteller)
- Bank transfers and direct deposits
- Withdrawal processing times (24-72 hours is standard)
- Deposit and withdrawal limits
- Security of payment processing
Fast, flexible payment methods are essential for a smooth player experience.
5. Customer Support
We test casino support responsiveness and availability:
- 24/7 live chat support
- Email response times
- Phone support availability
- Knowledge base and FAQ comprehensiveness
- Average resolution time for complaints
Quality customer service is crucial for resolving issues quickly and fairly.
6. Mobile Experience
We assess how well casinos function on mobile devices:
- Responsive web design
- Dedicated iOS and Android apps (where available)
- Game loading speed and stability
- Navigation intuitiveness
- Mobile-specific features and optimisations
A seamless mobile experience is essential for modern players who prefer gaming on smartphones and tablets.
7. Responsible Gaming Tools
We prioritise casinos that demonstrate commitment to player safety:
- Deposit limits (daily, weekly, monthly)
- Loss limits and spending caps
- Self-exclusion options
- Cooling-off periods
- Reality check notifications
- Links to problem gambling support services
- Verification of player age and identity
Responsible gaming tools protect vulnerable players and demonstrate ethical casino operations.
8. Our Rating Scale
We use a 1-10 rating system to summarise our findings:
- 9-10 (Excellent): Top-tier casinos meeting all criteria with exceptional standards. Highly recommended for most players.
- 7-8 (Very Good): Strong casinos with minor areas for improvement. Recommended for most players.
- 5-6 (Good): Solid casinos suitable for recreational players, but with some notable limitations.
- 3-4 (Fair): Casinos with significant weaknesses. Proceed with caution.
- 1-2 (Poor): Casinos with serious concerns. Not recommended.
Our ratings reflect weighted scoring across all eight criteria, prioritising licensing and regulation above all other factors. We update our reviews regularly to reflect changes in casino operations and player feedback.